Communicating with Coaches

Our parents are welcome to communicate with coaches when the athlete is unable to provide them with sufficient details surrounding their question/concern. We like our parents to:

  • Encourage the athlete to work out volleyball-related issues directly with their coach before enlisting parental assistance. The ability to resolve issues on one’s own is a beneficial life skill.
  • Attend competitions and practices so they can develop an appreciation for the sport, understand the skills that it requires and gauge their daughter’s progress.

Parent’s Role as Spectators

Cougar Parents must remember that there are four positions on the volleyball court: player, coach, referee and spectator. The  parents are spectators who show their support by:

  • Learning about the rules and strategies of volleyball, so that they are informed spectators
  • Encouraging their daughter to focus on team play and coaching advice, rather than on parental feedback
  • Keeping all of their spectator comments positive so as to not distract or offend those on the court or those in the stands – this includes refraining from yelling at the referees, lines judges, coaches, and athletes regardless of their perceived error in judgement

Conflict Resolution Process

Step One: 

Athlete speaks to the coach

If this does not resolve the issue,

Step Two: 

Parent may ask to speak to the coach but must respect the following guidelines:

  1. Not at a competition
  2. 24 hour rule
    • must wait 24 hours from the start of the issue to ask to speak with the coach
  3. Must be face to face
    • email/text only used to request a meeting
  4. It is preferred that the coaches are given an opportunity to reflect on the issue before they are asked to respond

If this does not resolve the issue,

Step Three: 

If the issue is not resolved in Step Two then the parent has the option of providing, in writing, documentation of the issue which will be sent to the board member in charge of conflict resolution.  The board member, in consultation with the executive (all board members), will determine what action, if any, will be taken from there.

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